Learning and Resources

Guides, playbooks, books, podcasts and more to help you understand why your customers hire you.

Front cover of Bob's book, Learn to Build.
Entrepreneurship Learn to Build

Learning to Build: Skills of Innovators and Entrepreneurs

Now, in Learning to Build, Bob helps you develop the five fundamental skills every successful innovator practices to be their best. He provides you with the resources you need to learn these skills, grow through experience, and adapt your mindset.

Demand-Side Sales

What is Demand-Side Sales?

If you’re struggling to be great at sales, you’re not alone.

While seasoned salespeople already instinctively understand the concepts taught here, they had to muddle their way through the ick at first too. We wrote Demand-Side Sales 101, so you don’t have to struggle.

Buyer Personas Jobs To Be Done

JTBD versus Buyer Personas

JTBD is all about what people are going to do next, it’s not about the Job they do now. That’s why you can’t over simplify your audience.

Interviews Jobs To Be Done

How to improve your JTBD interviewing skills

You know when you’ve done a good job when they’re laughing or showing emotion with you. If they say, “boy, that’s a really good question i haven’t thought about that” you’re on the right track.