Sometimes the best product decision is turning things off
Intercom grew 5x in customers in under a quarter without building anything new. A Jobs to Be Done lesson on why turning features off can drive growth.
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Intercom grew 5x in customers in under a quarter without building anything new. A Jobs to Be Done lesson on why turning features off can drive growth.
Jobs to be Done isn’t the whole answer. Greg Engle on why senior product managers need a system of tools, not a silver bullet, to understand demand.
AI has its place in product development, but are we offloading work or offloading thinking?
How many of your subscribers are paying and not using? Bob Moesta on finding non-consumption inside the accounts you already won.
Everybody in product development uses the word trade-off, and I’m not sure everybody means the same thing by it.